Shipping Policy

Customized Orders Shipping Policy

1. Processing Time:

  • Each customized order requires a processing time before shipment. This includes the time it takes to create, customize, and prepare the product for shipping. Processing times may vary depending on the complexity of the customization and current order volumes. We will provide an estimated processing time for each order.

2. Shipping Methods:

  • We offer various shipping methods to accommodate your needs. These may include standard shipping, expedited shipping, and express shipping. Shipping options will be presented at checkout, and you can select the method that best suits your preferences and timeline.

3. Shipping Costs:

  • Shipping costs are calculated based on the shipping method selected, the destination of the package, and the weight/size of the order. The shipping cost will be displayed during the checkout process before you finalize your order.

4. Delivery Timeframe:

  • Once your customized order has been processed and shipped, the delivery timeframe will depend on the shipping method selected and your location. We will provide tracking information for your order so you can monitor its progress and estimated delivery date.

5. International Shipping:

  • We offer international shipping for customized orders. However, please note that international shipments may be subject to customs clearance procedures and import duties or taxes, which are the responsibility of the recipient. Delivery times for international orders may vary depending on customs procedures and local postal services.

6. Shipping Address:

  • Please ensure that the shipping address provided during checkout is accurate and complete to avoid any delays or delivery issues. We are not responsible for packages that are lost or delayed due to incorrect addresses provided by the customer.

7. Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your package and estimate its delivery date.

8. Shipping Restrictions:

  • Some customized products may be subject to shipping restrictions due to their size, weight, or contents. We will notify you if any shipping restrictions apply to your order and provide alternative options if available.

9. Shipping Insurance:

  • We offer shipping insurance for an additional fee to provide added protection for your order against loss or damage during transit. If you would like to purchase shipping insurance, please contact us before placing your order.

10. Order Changes/Cancellations:

  • Once an order has been placed for a customized product, changes or cancellations may not be possible due to the unique nature of the customization process. Please review your order carefully before completing your purchase, and contact us immediately if you have any concerns.